Call Center Representative

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Featured Hoover, AL Posted on General

Lake Homes Realty has an immediate opening for full-time Call Center Representatives, working with customers and real estate agents.


This position requires a patient, friendly, and positive individual with excellent verbal and written communication skills.

They should have also have a natural focus on detailed accuracy and the ability to cross-check work.

Ideal candidates will have consistent attention to detail, and comfortable with technology, including digital forms and accurate data entry.

They will also be comfortable following detailed documented processes, and consider themselves methodical, efficient, and productive over the course of a full work day.

This position is considered entry-to-mid level, and compensation will be based on any prior experience in this type of position, and the degree to which training is required if there is no prior similar experience.

Position's primary duties include (but not limited to):

  • Answer telephone calls and emails from home buyers and sellers, providing basic guidance and guiding them to the correct real estate agent(s).
  • Answer telephone calls on behalf of the company's real estate agents.
  • Contact by telephone and email real estate agents across the country that are part of our company, but who can assist home buyers and sellers.
  • Document messages and correspondences in company software.
  • Answer telephone calls to the corporate office, directing callers to the correct staff or real estate agent.
  • Support various other company services.


Applicants with any real estate back-office experience are given priority.

IMPORTANT: We have a smoke-free, scent-free, perfume-free work environment. This is critically important.

Job Type: Full-time


  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Life Insurance
  • Accidental Death and Disability Insurance
  • Paid Holidays
  • Paid Time Off

Expected Schedule:

  • Monday to Friday (start and end time may vary, as we serve clients in 4 U.S. time zones).
  • Possibly Occasional Holidays
  • Occasional Weekends

COVID-19 considerations: Our offices have ample room, and we have implemented social distancing and other safety processes.




About Lake Homes Realty

Lake Homes Realty is one of the fastest growing companies in the country, as recognized by Inc. Magazine on their 2017, 2018, 2019, 2020, and 2021 Inc. 5000 list.

The company leverages the power of its website, visited by millions of people each year, and its own local, licensed real estate brokerages and agents across more than 33 states (and growing).

About Company

Lake Homes Realty
15 Southlake Lane, Suite 200, Hoover, AL 35244

Job Information

Status: Open Job type: Full Time Salary: Negotiable Publish date: 07 Sep 2021 Expire in: 2 months

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